GENERAL TERMS AND CONDITIONS OF SALE

The website – https://casabattaglino.it – is the property of Battaglino Ristorante Dal 1919 di Battaglino Alessia e C. Snc with head office in Piazza Roma 18 12042 – Bra (CN) and VAT no. 00161180047

Any information, enquiries or complaints can also be forwarded to the e-mail address info@casabattaglino.it or to 0172 412 509 (with costs charged to the caller in accordance with the respective contractual conditions of the telephone provider).
The site – https://casabattaglino.it – is dedicated to the promotion and online sale of face-to-face training courses.
Purchases made on – https://casabattaglino.it – are governed by these general terms and conditions of sale, which may be changed at any time by Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc, effective as of publication on the site.
The placing of the order by the Customer shall be deemed as acceptance of the general terms and conditions of sale published on the site at that time.
The general terms and conditions in force at the time of placing the order are to be regarded as an integral and substantive part of the contract. Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc invites the Customer to read the general sales conditions, and to print them out and/or save them on another durable medium.

DEFINITIONS

The term “online sales contract” refers to the sales contract relating to the In-Person Training Courses marketed by Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc, entered into between the latter and the consumer, within the framework of a distance sales system using telematic tools.
The term ‘Customer’ means the natural person consumer who makes the purchase referred to in this contract.

OBJECT OF THE CONTRACT

With the present contract, respectively, Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc sells and the Customer purchases at a distance, by means of telematic tools, In-Person Training Courses indicated and offered for sale on the website – https://casabattaglino.it
The training courses referred to in the previous point are illustrated on the website – https://casabattaglino.it – and described in the relevant information sheets.

These general terms and conditions do not regulate the provision of services or the sale of products by third parties using direct links to the site – https://casabattaglino.it – via banners or other hypertext links. Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc shall under no circumstances be held liable for the provision of services promised by third parties or for the execution of e-commerce transactions between customers and third parties.

CONCLUSION AND CONCLUSION OF THE CONTRACT

The contract between Battaglino Ristorante dal 1919 di Battaglino Alessia e C. snc and the Customer is concluded through the Internet network by means of the Customer’s access to the site – https://casabattaglino.it – where, following the procedures indicated, the Customer will formalise the proposal to purchase the Training Courses referred to in the first two paragraphs of the part entitled “SUBJECT OF THE CONTRACT”.
The purchase contract is concluded by completing the following procedure, available in Italian and English:
1) by accessing the site – https://casabattaglino.it – the Customer must add the desired Courses to the shopping cart, complete all the subsequent pages following the instructions, and in particular
“Billing page”: where the Customer will be asked to enter the billing address, fixed or mobile telephone number and e-mail address;
“Order info section”: a page containing a link to these General Terms and Conditions of Sale, information on the main features of each Course ordered and the relevant price (including VAT), the type of payment chosen for the purchase;
“Payment Section”: making of payment;
“Send order page”: completion of the purchase transaction by confirming and forwarding the proposal to purchase the Courses ordered.
The order sent by the Customer will be binding for Ristorante dal 1919 di Battaglino Alessia e C. snc only after Ristorante dal 1919 di Battaglino Alessia e C. snc sends the Customer an e-mail confirming the order. The e-mail contains the Client’s and order details, a summary of the general and particular conditions applicable to the contract, the price of the purchased Courses, the chosen means of payment, and the applicable taxes. The Customer undertakes to verify the correctness of the data contained therein and to promptly communicate any corrections to Ristorante dal 1919 di Battaglino Alessia e C. snc at the contacts indicated above.
By placing an order, the Customer declares that he/she has read all the information provided to him/her during the purchase process, and that he/she accepts these General Terms and Conditions of Sale in full. By placing an order, the Customer expressly acknowledges that this implies an obligation to pay the price and other amounts due under these General Terms and Conditions.
The contract shall not be deemed perfected and effective between the parties in the absence of the foregoing.
Ristorante dal 1919 di Battaglino Alessia e C. snc may not take over and process the order if there are insufficient guarantees of payment solvency, if orders are incomplete or incorrect, or if the Courses are no longer available. Orders shall also not be taken in charge and processed by Ristorante dal 1919 di Battaglino Alessia e C. snc if it is evident that in relation to the content of the order itself (price, quantity) there has been a recognisable error (1431 c.c.), or a situation that is clearly in contrast with the will of the contracting parties to proceed with the purchase subject of the order, and in general, any fraudulent order or order considered as such in the exclusive opinion of Ristorante dal 1919 di Battaglino Alessia e C. snc shall be considered void and as never received. In such cases the customer will be informed by e-mail. In the event that the Customer has already paid the price of the Courses covered by the unprocessed order, the second paragraph of the section “AVAILABILITY OF COURSES” shall apply.
Pursuant to Art. 12 of Leg. n. 70 of 2003, Ristorante dal 1919 di Battaglino Alessia e C. snc informs the Customer that every order sent is stored in digital or paper form at its premises, according to criteria of confidentiality and security. The Customer may at any time request a copy from Ristorante dal 1919 di Battaglino Alessia e C. snc.

PAYMENT METHODS

Any payment by the Customer may only be made by one of the methods indicated on the site – https://casabattaglino.it – in the ‘payment methods’ section.
Ristorante dal 1919 di Battaglino Alessia e C. snc, accepts, as indicated on the website – https://casabattaglino.it, the following payment methods:
PayPal;
Credit and debit cards (managed via the ‘Stripe’ API suite);
Ristorante dal 1919 di Battaglino Alessia e C. snc reserves the right to offer its customers various discounts and gift vouchers (also in the form of “discount codes” / “coupons”), communicating from time to time the relative conditions of use. Unless otherwise stipulated, discounts or vouchers may only be used once, and only one voucher of the same type may be used per purchase. Discounts are not cumulative, unless otherwise stated. In the event that the value of a gift voucher exceeds the value of the entire purchase, the difference will not be transferred to another gift voucher and the remaining amount will not be refunded; under no circumstances may a gift voucher be exchanged for money.
All orders, before being processed, are checked for genuineness (for credit card payments) directly by the relevant credit card issuer. If, for any reason whatsoever, it is not possible to charge the amount due, the sale process shall be automatically cancelled and the sale shall be terminated pursuant to Article 1456 of the Civil Code. The Customer shall be informed by telematic communication.
Communications relating to the payment and the data communicated by the Customer at the time the payment is made take place on specially protected lines and with all the guarantees ensured by the use of the security protocols provided by the payment circuits.

PRICES

The sales prices displayed on the website – https://casabattaglino.it – are inclusive of VAT and refer only to Courses sold online. The price applied shall be the price in force at the time of the order and indicated in the order confirmation e-mail.
By sending the order to Ristorante dal 1919 di Battaglino Alessia e C. snc the Customer accepts to receive the invoice/receipt in digital format.

COURSE AVAILABILITY

Course availability refers to the time when the customer consults the course sheets. However, availability must be considered purely indicative because, due to the simultaneous presence of several users on the site, products may be sold to others before the order is confirmed. In any case, Ristorante dal 1919 di Battaglino Alessia e C. snc cannot be held liable in the event of unavailability of one or more Courses.
Ristorante dal 1919 di Battaglino Alessia e C. snc shall in no way be liable for the temporary or permanent unavailability of one or more courses. In the event of unavailability, even temporary, of the courses requested, Ristorante dal 1919 di Battaglino Alessia e C. snc, undertakes not to charge the Customer the corresponding price. If the price has already been paid for courses that are no longer available, Ristorante dal 1919 di Battaglino Alessia e C. snc shall reimburse the Customer the full amount for courses that are no longer available.
Even after the order confirmation e-mail is sent by Ristorante dal 1919 di Battaglino Alessia e C. snc there may be cases of unavailability of the Courses. In this eventuality, the Customer shall be promptly informed by telephone or e-mail and may decide whether to accept only the courses available, obtaining a refund for those that are not available, or whether to request the cancellation of the order, with the consequent refund of any amounts already paid, communicating this by e-mail to Ristorante dal 1919 di Battaglino Alessia e C. snc.

Ristorante dal 1919 di Battaglino Alessia e C. snc reserves the right to cancel the course in the event that the minimum number of participants indicated in the Course Schedule is not reached and will refund the Client the full amount.

In case of impossibility to take part in the purchased course, Ristorante dal 1919 di Battaglino Alessia e C. snc reserves the right not to refund the customer.

LIABILITY

Ristorante dal 1919 di Battaglino Alessia e C. snc assumes no liability for inefficiencies attributable to force majeure or unforeseeable circumstances, even where dependent on malfunctions and inefficiencies of the Internet network, in the event that it fails to execute the order within the time specified in the contract.
Ristorante dal 1919 di Battaglino Alessia e C. snc shall not be liable for damages, losses and costs suffered by the Customer as a result of the non-execution of the contract for reasons attributable to him.
Ristorante dal 1919 di Battaglino Alessia e C. snc cannot be held responsible for information, data and any technical inaccuracies or other inaccuracies that may be contained on the site, if they have been communicated by third parties and have been verified by Ristorante dal 1919 di Battaglino Alessia e C. snc according to the criteria of ordinary diligence.
The Purchaser declares that he has full capacity to act and enter into a contract for the purchase of products and/or services displayed on the website – https://casabattaglino.it – on the basis of these general terms and conditions of sale. Ristorante dal 1919 di Battaglino Alessia e C. snc cannot under any circumstances be required to verify the capacity to act of visitors and purchasers of the website – https://casabattaglino.it. In the event that a person without the necessary capacity to act places an order on the website – https://casabattaglino.it -, Ristorante dal 1919 di Battaglino Alessia e C. snc may legitimately refuse to have the purchase order finalised.

RIGHT OF WITHDRAWAL

The Right of Withdrawal does not apply since the supply of content by means of a non-material medium does not give a right of withdrawal if performance has begun with the express agreement of the consumer.

CUSTOMER OBLIGATIONS

The Customer undertakes to pay the price of the purchased course in the time and manner indicated in these general terms and conditions.
The Customer is solely responsible for the correctness of the data entered in the registration procedure and undertakes not to enter false, and/or invented, and/or fantasy data. The Customer shall hold Ristorante dal 1919 di Battaglino Alessia e C. snc harmless from any liability deriving from the issue of incorrect tax documents due to inaccurate data provided by the same.

PERSONAL DATA

Ristorante dal 1919 di Battaglino Alessia e C. snc collects and processes the Customer’s personal data in order to provide its products and services in accordance with these General Terms and Conditions of Sale. For information regarding the processing of personal data of the Customer and, possibly, of the recipient of the products ordered by Ristorante dal 1919 di Battaglino Alessia e C. snc please consult the Privacy Policy of the site – https://casabattaglino.it – available in the appropriate section.

INTEGRITY

These General Terms and Conditions of Sale are made up of the entirety of the clauses comprising them.
Should one or more provisions of these general terms and conditions be deemed invalid or declared invalid by law or following a decision by a court of law, the other provisions shall continue to be in full force and effect between the parties.

APPLICABLE LAW

All contractual relationships between the parties and these general terms and conditions are governed by Italian law.